Professional Standards Office - 1800 337 928 (QLD) or 07 3336 9474

COMMUNITY


Why should you make a disclosure?


Talking with your local Church representative


Towards Healing


Towards Healing Protocol


Towards Healing - Summary of Process


Support for Victims and Complainants


How to make a disclosure


What happens when
the PSO receives a disclosure


How to withdraw a disclosure

 

 
HOW TO MAKE A DISCLOSURE

 
Not sure how to make a complaint?
We will work with you to make the
process as simple as possible.
 
Learn More  
 
 

How to make a disclosure

You can make a disclosure to the Office of Professional Standards by:

  • downloading our disclosure form and posting or emailing it to us
  • calling us on 1800 337 928 or (07) 3336 9474.

 

Before making a complaint, try talking with your local Church representatives —this is often the quickest and easiest way to address your concerns or fix a problem.

If you’re not satisfied with their response, or feel uncomfortable talking with your local Church representative directly, contact us. We will listen to your concerns and explain how we can help and what you need to do.

If you decide to make a complaint, you will need to provide us with as much information as possible, including:

  • your name and contact details
  • information about the Church personnel you are complaining about
  • the details of the issue you are complaining about, including when it happened
  • any supporting documentation or other information that may corroborate your complaint
  • information on the steps you have already taken to resolve your complaint.

The process of making a formal complaint may seem intimidating, but we will work with you to make the process as simple as possible, staying in touch every step of the way.

 
CONTACT US
Phone: 07 3336 9474
Toll Free: 1800 337 928
Email: psoqld@catholic.net.au
PO Box 3264, Brisbane  QLD  4001
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Professional Standards Office

         
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