Professional Standards Office - 1800 337 928 (QLD) or 07 3336 9474

COMMUNITY


Why should you make a disclosure?


Talking with your local Church representative


Towards Healing


Towards Healing Protocol


Towards Healing - Summary of Process


Support for Those Effected by
Abuse and Misconduct


How to make a disclosure


What happens when
the PSO receives a disclosure


How to withdraw a disclosure

 

 
HOW TO MAKE A DISCLOSURE

 
Not sure how to make a complaint?
We will work with you to make the
process as simple as possible.
 
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Talking with your local Church representative

Talking with or contacting your local Church representative can often be the quickest and easiest way to address your concerns or fix a problem. Here are some tips on raising concerns with your local Church representative.


Talk with your local Church representative    contact details>>

Talking with your local Church representative is often the quickest and easiest way to resolve a problem. Think about what the problem is and what you would like to happen. Be realistic and offer constructive suggestions to resolve the issue. Raising your concerns with the representative directly helps to maintain a good relationship and may identify ways they can improve things.


Write to your local Church representative    contact details>>

Raising a complaint directly with your local Church representative may be daunting for many people. If you do not feel able to talk directly with your local Church representative about a matter you may wish to write a letter or send an email message.


Make a formal complaint    contact details>>

You may decide to speak with or write to the Church Authority who holds responsibility for the particular representative. Often this is a Director, Institutional Leader or the Bishop. You may want to involve a support person or advocate.

 

                           Contact Information for Queensland Dioceses>>

 
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